Frequently Asked Questions
Welcome to our FAQ Page
Returns
Ordering clothes online can be complicated - styles don't always match, or that perfect dirac may not go well with your chosen accessories. Although we know you will love all our Xarrago products as they have been designed and chosen by us, we offer a easy and open returns policy so long as you:
- Let us know about the return info@xarrago.com
- Return your item within 30 days of receiving it
- Return the product in it's original state unworn
We want to have a long term relationship with all our customers so we will make sure we make it right.
Shipping
Our aim is to bring Somali culture to the world and make it accessible for everyone. Therefore, we ship worldwide.
United Kingdom
- Free standard shipping on all orders to the UK (3-5 working days).
- Next day delivery at only £9.99
United States/ Canada/ Australia/ New Zealand
- Standard Shipping (5-6 Working Days) at only £9.99
- Express Shipping (2-4 Working Days) at only £14.99
Europe
- Standard Shipping (3-5 Working Days) at only £9.99
Rest of the World
- Standard Shipping (5-10 Working Days) at only £19.99
Uncategorized
You can decide whether you want the material not to be sewn or whether you want it sewn as a dirac as shown.
All you have to do is chose yes to the Tailored (Tolitaan) option if you would like it sewn. If not you can chose No to the tailored option.
Xareer / Digital Diracs
- Roughly 3.45 yards long
- Bac Wayne 58 inches wide. A small number of our diracs are smaller (Bac Dexe) and this is stated on the individual product page.
Traditional Bridal Diracs
- All our traditional bridal diracs are 4 metres long so you have a trail at the back. If you get in touch you can have this altered to be either longer or shorter. However, there will be a slight delay as this will usually have to be factory ordered.
Lace Bridal Diracs
- All our lace bridal diracs are 5 meteres long. This ensures a longer than usual trail. If you get in touch you can have this altered to be either longer or shorter. However, there will be a slight delay as this will usually have to be factory ordered.
